abaji Privacy Policy

Who This Policy Applies To

This policy applies to all registered members of abaji, guest browsers, and any person who visits our website or uses our services. You must be 21 years of age or older.

Policy Changes

We reserve the right to update this privacy policy at any time. For any significant changes, we will provide notice to your registered email or on the website. The latest version will always be available on this page.

1. Identity Information

During account registration we collect:

• Full name
• Date of birth (for age verification)
• National ID number or passport number (where applicable)
• Current address

2. Contact Information

• Email address
• Mobile number

This information is used for account verification, security notifications, and service-related communications.

3. Financial Information

To handle transactions we collect the following information:

• Mobile wallet numbers (bKash, Nagad, Rocket)
• Deposit and withdrawal history
• Transaction amounts and timestamps

We do not store any bank card numbers or full financial account details.

4. Technical Information

When you visit our site, the following is collected automatically:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Cookie and session data

5. Gaming Activity

The following is stored on your account:

• Game play history
• Bet amounts and results
• Bonus and promotion usage details
• VIP level and points information

Essential Cookies

These cookies are essential for the core functionality of the website. They are used to maintain login sessions, carry out security checks, and store cart or balance information. Disabling these cookies will prevent the service from working properly.

Functional Cookies

Functional cookies are used to remember your preferred language, theme, and personalised settings. They ensure a consistent experience on each of your visits.

Analytical Cookies

We use analytical cookies to understand which pages on the website are used most and where users encounter difficulties. This information is kept completely confidential and is used only for service improvement.

Service Provider Partners

We work with trusted third parties to operate our service, such as:

• Payment processors: bKash, Nagad, Rocket — for transaction verification and processing
• Game providers: Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others — for game operations
• Cybersecurity services — for fraud prevention

These partners receive only the information necessary to carry out their work and are required to comply with our privacy standards.

Legal Obligations

Information may be shared with authorities only in the following circumstances:

• As part of a court order or legal process
• At the request of investigating authorities to prevent money laundering or financial fraud
• To protect the safety of other users or the public

Business Transfers

In the event of a business merger, acquisition, or asset sale, user data may be transferred. We will notify you before any such change and your privacy protection will be ensured.

Right to Access Information

You can request from us at any time a full account of what information we hold about you. We will provide this information within 30 business days.

Right to Correct Information

If any information in your profile is incorrect or incomplete, you can request that it be corrected. Some information can be updated directly from account settings; for the rest, please contact support.

Right to Delete Information

In certain circumstances you can request that your personal information be deleted. However, this right may be limited in cases of legal obligations, dispute resolution, or active accounts.

Right to Opt Out of Marketing Communications

If you do not want to receive promotional emails or notifications, you can easily turn off this service from your account settings or by informing the support team. Transaction-related and security notifications cannot be turned off.

Right to Object to Data Processing

You have the right to object to the processing of your data for specific purposes. We will review your objection and make a decision in accordance with applicable law.

Active Account Data

All necessary information is retained while your account is active. Even after an account is closed, certain information may be kept for a specified period for legal reasons.

Transaction Data

Records of financial transactions and gaming history are retained for the period required under applicable regulations in Bangladesh. This information is used for dispute resolution and audit purposes.

Inactive Accounts

For accounts that have been inactive for an extended period, we will contact you. Once the relevant time limit has passed, data will be securely deleted, except for information that must be retained by law.

Age Verification

We verify age during the registration process and may request additional documents if needed. If we suspect that a user has registered with an incorrect age, we will investigate and take the necessary action.

Request to Parents and Guardians

If you believe a minor in your family has accessed abaji's services, please notify us immediately at [email protected]. We will act promptly.